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“I wanted to write to let you know how much I have appreciated the exemplary help you and your staff have provided my wife and me over the years. In handling both our personal and business insurance, you have provided us with first rate insurance products and low cost policies, not to mention money saving advice. Thank you again for your help over the years.”
“I have been a customer with Robert Black Insurance for the last 11 years. What I love most about them is the personalized, caring service I receive. They are always helpful, professional and attentive to my insurance needs.”
“For many years, we have used Robert D. Black Insurance Agency and Erie Insurance Company for all of our property insurance needs. We have always been very pleased with the responsiveness if we have a claim, and with how the agency knows how to get things moving and achieve results in a timely manner. Bobby and his helpful staff give superb service in a supportive and friendly manner and always have very competitive pricing. We look forward to continuing our relationship with this excellent agency.”
“We appreciate the great customer service at Robert D. Black Insurance Service. They do a great job of following up and are very quick to answer my questions.”
“We would not have insurance with anyone else, we love Bobby and Erie both! We unfortunately have had to use our car insurance for 2 accidents and our homeowners for a new roof, But everything worked out great, we had wonderful quick service and 100% satisfaction. We have told lots of our friends about your great rates, we saved money by changing to Erie in the first place. We are always greeted by a friendly voice/person when we call or come in the office. Keep up the great work! ”
Great folks to deal with!
“I have used Robert Black Insurance for the last 20 years and I highly recommend using them. They have always been great and efficient when I needed them. The customer service they provide is exceptional.”
“Professional staff. That always answers my calls, I don’t believe I have ever had to wait to speak to someone. The team does a great job answering my questions fast and getting the information I need to me within minutes.”
“Several years ago the greater Mt. Holly area experienced a very severe Ice storm. Many homes were without power for almost a week. My family lost everything in our freezer. Bobby Black personally wrote me a check to cover the lose of food. A BIG “Thank You” to Bobby Black and Erie Insurance for providing such excellent coverage on both home and cars.”
“Bobby, I would like to thank you for the great service provided by you and Erie Insurance. I recently had storm damage to my roof.
You had my claim updated immediately and I received a call from the Erie Adjuster within 3 hours of the claim. He came to my house the next day to assess the damage! This is outstanding service.
Thank you for all you do in addressing our family’s insurance needs! Thank you.”
“Bobby has handled my insurance portfolio for 25+ years and is currently managing all my families insurance needs. I have always been conservative with my insurance expenditures and I have yet to find a better financial situation with similar coverage. In addition to the value he provides, I can rest assured that his help is only a phone call away. In today’s insurance market you can easily find yourself dealing with providers that operate in an computer based non personal business model. Bobby is “here and now” and has always been accessible. Just remember “discount Insurance providers” are discount for a reason and to me personal one on one and consistent commutation with a real, live, local, articulate person is paramount in reducing the stress and time involved in handling my insurance needs.”
“Bobby, I want to pass on a special thanks to you and your staff for always handling any insurance needs I have had over the years. Also a special thanks for helping me with options on my Mom’s Homeowners Insurance after her recent death. All of you at Robert Black Insurance are special people to me that go beyond your normal job to assist others. Thanks Again!”
“Robert D. Black insurance has provided me with the best service that I have ever received both in discussing premium amounts and in the settlement of any claims. I have never had better customer service with any insurance carrier or agent that Robert D Black insurance services. The staff that Robert D Black insurance services is not only friendly but also quite knowledgeable about the products that they sell. I appreciate the fact that I am able to be a client of Robert D Black insurance services, and that I have people to talk with when I have questions about my coverage, my premium, my deductible, my claim, or my other insurance needs. I appreciate the association that I have had with Robert D Black insurance services since the agency was originally formed as I consider myself a “charter” client of this agency.”