Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • JH
  • JJ
  • AN

    “Several years ago the greater Mt. Holly area experienced a very severe Ice storm. Many homes were without power for almost a week. My family lost everything in our freezer. Bobby Black personally wrote me a check to cover the lose of food. A BIG “Thank You” to Bobby Black and Erie Insurance for providing such excellent coverage on both home and cars.”

  • BH

    “Bobby, I would like to thank you for the great service provided by you and Erie Insurance. I recently had storm damage to my roof.

    You had my claim updated immediately and I received a call from the Erie Adjuster within 3 hours of the claim. He came to my house the next day to assess the damage! This is outstanding service.

    Thank you for all you do in addressing our family’s insurance needs! Thank you.”

  • BB

    “Bobby has handled my insurance portfolio for 25+ years and is currently managing all my families insurance needs. I have always been conservative with my insurance expenditures and I have yet to find a better financial situation with similar coverage. In addition to the value he provides, I can rest assured that his help is only a phone call away. In today’s insurance market you can easily find yourself dealing with providers that operate in an computer based non personal business model. Bobby is “here and now” and has always been accessible. Just remember “discount Insurance providers” are discount for a reason and to me personal one on one and consistent commutation with a real, live, local, articulate person is paramount in reducing the stress and time involved in handling my insurance needs. ”

  • SP

    “Bobby, I want to pass on a special thanks to you and your staff for always handling any insurance needs I have had over the years. Also a special thanks for helping me with options on my Mom’s Homeowners Insurance after her recent death. All of you at Robert Black Insurance are special people to me that go beyond your normal job to assist others. Thanks Again!”

  • RC

    “Robert D. Black insurance has provided me with the best service that I have ever received both in discussing premium amounts and in the settlement of any claims. I have never had better customer service with any insurance carrier or agent that Robert D Black insurance services. The staff that Robert D Black insurance services is not only friendly but also quite knowledgeable about the products that they sell. I appreciate the fact that I am able to be a client of Robert D Black insurance services, and that I have people to talk with when I have questions about my coverage, my premium, my deductible, my claim, or my other insurance needs. I appreciate the association that I have had with Robert D Black insurance services since the agency was originally formed as I consider myself a “charter” client of this agency.”